Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
Love Fantasy Mart offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Senang Pay (Visa or Mastercard / Internet Banking)
2. Bank Transfer via Maybank2U or Online Transfer or ATM Bank In
Bank : Maybank
Bank Account : 512820073496
Account Name : Love Fantasy Mart
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or Whatsapp to us at 018-2683708
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at l[email protected] or Whatsapp us at 018-2683708 with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in RM (Malaysian ringgit)
Singapore customers please select SGD
Other International customers please select USD
Q. How long does the delivery usually takes?
Malaysia orders :
Once your payment is confirmed, we will usually will pack your item and courier out in 2 days time. Once sent out, the courier will take 2 - 5 working days to send the things to you.
Working days : Monday - Friday only (Not Including weekends and public holidays)
Once your payment is confirmed, we will usually will pack your item and courier out in 2 days time. We ship your orders via DHL Express and Aramex Express.
Once sent out, the courier will take 4 - 8 working days to send the things to you (Singapore, USA, Australia, UK, Japan & South East Asia) . For other countries, delivery make take extra few days longer.
Please note that custom duties are to be borne by the buyer at their respective countries.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] or Whatsapp us at 018-2683708 for us to clear your doubts.